Air Bank: Multi-channel support wins customer’s heart


About Air Bank

Air Bank is a modern and innovative 21st century Czech bank offering a new generation of online banking and running its own branch network. It officially started its operations in the Czech Republic in November 2011 with a view to be the first bank that people can like. Air Bank’s key values include simplicity, courage and transparency.

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About Brand Embassy

Brand Embassy software helps companies to provide awesome customer service on social media. By integrating Brand Embassy into their social media and contact centre teams, Vodafone, T-Mobile, O2, ING, Air Bank and 50+ other customer-centric enterprises help customers faster and lower their operating costs.

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