Official annotation:
With more than 2.5 million Twitter followers, filmmaker Kevin Smith (@thatkevinsmith) is almost as well known for his headaches with airlines as he is for his movies. While the most notorious incident came when he was kicked off a Southwest Airlines flight in 2010 for allegedly being “too fat to fly,” Smith nearly had a similar incident with Virgin America. Luckily for Virgin America, they were using advanced social media monitoring.
Read how Virgin America turned Kevin Smith from Twitter rant-er to brand ambassador.
About Sprinklr
Sprinklr provides the enterprise with a complete Social Relationship Infrastructure of 15 interconnected modules.
Awesome
