Salmat, Australia’s largest contact center outsourcer and their clients hit new customer experience heights

0

Official annotation:

Challenged to remain competitive and to scale and meet increasing client demands, Salmat needed a customer engagement platform that could handle over 6 billion multi-channel interactions on behalf of their clients. Hear from GM, John Jabob-Murray as he talks about how KANA Enterprise is a key component of Salmat’s integrated multi-channel contact center services offering that is revolutionizing customer experience and the customer experience market.

More at: http://www.kana.com/videos

55%
55
Awesome

    Share.

    About Author

    Leave A Reply