SBB: All social media in place makes customer support more efficient

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About SBB

SBB – Serbia Broadband is cable television and broadband internet service provider in Serbia. Ownership structure: Kohlberg Kravis Roberts became a major share holder in October 2013, for US$1.3 billion.

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About Brand Embassy

Brand Embassy software helps companies to provide awesome customer service on social media. By integrating Brand Embassy into their social media and contact centre teams, Vodafone, T-Mobile, O2, ING, Air Bank and 50+ other customer-centric enterprises help customers faster and lower their operating costs.

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