Delta Case Study

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Sometimes we think that small companies are the most innovative, but this case study of Delta from Sparkcentral shows that even international companies have realized the value of social customer care. This video gives insight into how they do it, starting with their more than 600,000 Twitter followers.

Even smaller brands can learn from these tips in how to stay engaging over social media, no matter how many customers are talking about you.

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Editor at Future Care.Today. Internationally published writer, journalist, editor and translator.

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