Lyft Case Study

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Lyft, the fast-growing rideshare service, has not only provided a masterclass on how to scale with ease, they’re also a great example of using social media to engage customers and tap potential markets.

This case study from Sparkcentral looks at how Lyft respond to thousands of tweets per month, with 72% answered in under 30 minutes. That’s a record that should inspire every brand.

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