Renny Gleeson: Anti-Social Phone Tricks


Renny Gleeson: Anti-Social Phone Tricks, 2009

In this classic short, Gleeson talks up the problem of social media “availability,” and its effect on telephone behavior. Interestingly, there was little awareness at the time just how important expectations of availability and “always on” social customer care would blossom within the next 5 years. What interests me here is this question: do the stigmas that Gleeson identifies with early smartphone usage still apply, when so much of so many people’s jobs no longer occurs over voice conferencing, as it did in 2009?


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