Social Media Is Not Just Another Content Channel

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If you’ve had much experience with social media, you probably realize that it has a set of rules all its own. In short, social is anything but just another content channel.

This white paper from Conversocial is all about the differences that make social media unique from other content channels your brand already uses. From the future of the contact center to scaling personal service and gaining a competitive advantage via the internet, this is a forward-thinking guide to the future of social.

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Editor at Future Care.Today. Internationally published writer, journalist, editor and translator.

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