The Innovator’s Guide To Social Customer Care


Co-authored by FutureCare.Today and Brand Embassy, The Innovator’s Guide to Social Customer Care provides a practical, hands-on approach to social customer care.

You’ll find best practices, insights into the future of customer service, ways to optimize social customer care, and the ways you can keep your customer service agents happy and effective. It’s all presented in a very approachable style to help you get started today.

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About Author

Editor at Future Care.Today. Internationally published writer, journalist, editor and translator.

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