Things sure are changing fast in the world of Social Customer Service, and we could all use a little insight from the experts. This community-sourced white paper from Conversocial is just the thing. It gathers best practices from over 100 Conversocial clients, asking about how social media customer service functions at their businesses. It’s a simple way to learn what to do and what to avoid.
The white paper has excellent insight on how the social customer has changed over the past year and how the relationship between brands and customers is evolving. The brands that get ahead this year are going to put social first, and this white paper tells you how to do so.Download The White Paper