Custom Business Rules

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Business rules are useful because they allow non developers to provide the functionality such as scripting, validating, processing automated workflow functionality such as automated routing or prioritizing based on topics mentioned or author description. Custom business rules are increasing used in social customer service to automate some processes when processing high-volumes of customer inquiries.

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Co-founder and CEO of Brand_Embassy, Founder of Future Care.Today. Technology entrepreneur in love with London.

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