Queue Management

0
« Back to Glossary Index

Queue Management is the process of managing queues of customers to make them more streamlined and thus to decrease customer waiting time. Typically this is undertaken using software that can direct and group different customer issues. Queue Management is a necessity for customer satisfaction and staff productivity.

« Back to Glossary Index
Share.

About Author

Editor at Future Care.Today. Internationally published writer, journalist, editor and translator.

Comments are closed.