Social Media Command Center

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A command center or command centre (in army is often called a war room) is any place that is used to provide centralized command for some purpose. In marketing, people increasingly refer to social media command center or social media command centre, that is a centralized command room with dashboards informing in real-time about different key social media performance metrics like Response times, Resolution times, Average sentiment, Trending Topics, Average Engagement Rate, Comparison with competition etc.

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Co-founder and CEO of Brand_Embassy, Founder of Future Care.Today. Technology entrepreneur in love with London.

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