Improving the Customer Experience

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We’re not the only ones talking about the importance of engaging customer experience. More brands are seeing the light and going out of their way to provide relevant and meaningful services to their customers. This webinar from Zendesk is a useful guide for brands of all sizes looking to innovate their CX.

Coach and speaker Michel Falcon uses examples to show how extraordinary companies like Apple, Amazon, Zappos and Southwest Airlines think of customer experience differently from ordinary companies. But how do you develop from ordinary to extraordinary? It’s all about making your customers happier. This webinar is a great place to start.

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Editor at Future Care.Today. Internationally published writer, journalist, editor and translator.

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