Zen Masters of Customer Service Carmine Gallo – The Apple Experience


Official annotation:

The Apple Store is the most profitable retailer on the planet. It boasts the highest revenue per square foot of any retail store, averages more than 20,000 visitors a week and consistently earns accolades for its customer service. In this webinar Carmine Gallo, author of The Apple Experience, lifts the curtain behind Apple’s stunning success in retail to show anyone how to run any business the Apple way. In this Zendesk webinar, Carmine Gallo will break down Apple’s customer-centric model to provide an action plan with three distinct areas of focus for anyone responsible for delivering exceptional customer service.



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