Zen Masters of Customer Service Shep Hyken – 7 Tools for Amazing Every Customer Every Time

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Delivering amazing customer service requires everyone in an organization to step up and be a leader. After all, customer service shouldn’t just be a department – for successful companies, it’s a philosophy. In this Zendesk webinar, renowned customer experience expert Shep Hyken will share why Ace Hardware was named as one of the top ten customer service brands in America by Businessweek and ranked highest in their industry for customer satisfaction. He’ll also share 7 practical tools that you can put into practice today to transform your organization into a seriously customer-focused operation that will amaze every customer every time.

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